Friday, February 13, 2009

Optus - What Service!

I'm calling on behalf of a client to connect 2 new services (9:05 AM on a Friday), and when I get through their menu system, this is the response I receive...

"Unfortunately, due to temporary service difficulties, we cannot connect your call at this time. Please try again later."

Regards,

The Outspoken Wookie

2 comments:

Anonymous said...

And this is different from Telstra how? Customer service - don't think getting assistance - think Farmer Joe hiring out his stud bull to service the local cows. Hint: you're not the bull.

Bryce said...

Seems to be a pattern here, I called TPG this morning for technical support and got a "Due to an influx of calls, please call back later" message. Couldn't even wait on hold.
TPG = poo.